Privacy Policy
At Ola Réve we take your privacy very seriously and we wish to be transparent regarding the way to process and store your personal information.
The personal information detailed in this document refers to the information that is provided to us when you place an order via our site, create an account with us or use any of our social media accounts. We will detail below how we collect, use and store when you use our services.
Please read the entirety of thus policy before using any of our services, if you have any questions regarding the information outlined in this policy, please email us at support@olareve.com.
The personal information we collect and store includes
name, address, phone number, email address and also device and location information.
We do no store sensitive information such as credit card details.
How we use your personal information?
-To complete orders placed through our website including processing payment, shipping and order confirmations.
-Personalisation of content for user experience.
-For communication and correspondence purposes.
-Delivering marketing and events information.
-Legal obligations such as preventing fraud, by collecting IP addresses.
-Provide you with product information or advertising of our services.
-Internal research and development purposes.
-To identify usage trends.
-To request feedback.
We retain your order information unless specifically asked otherwise. You can request this information to be deleted at any time by simply emailing us at support@olareve.com
What legal basis do we have for processing your data?
The General Data Protection Regulation (GDPR) requires us to have a valid legal basis for processing your personal information.
Consent- We may process your personal information when a person has given consent to process for a specific reason.
Contract- We may process your personal information in order to fulfil our contractual oblations to you including providing our services.
Legitimate interests- We ay process your personal information when it is necessary for our legitimate interests, unless there is reason to protect an individual’s personal information which overrides the legitimate interests.
Legal Obligation- We may process your information where it is deemed necessary for us to comply with the law.
Vital Interest- We may process your personal information when it is necessary to protect a persons life.
GDPR also provides you the right to
access to personal information
Ask for your personal information to be corrected or deleted.
withdrawal of consent (if processing data on condition of consent)
data portability
restriction of processing and objection
lodging a complaint with the Information Commissioner’s Office
When do we share personal data?
We may share your personal information when required to do so to comply with the law, or to protect our rights.
We may share your personal information in order to fulfil order requests.
How long will you retain personal data?
We will retain your personal information for a long as necessary to enable us to fulfil your order request, and for as long as persons have an account with is. You can request for your personal information to be deleted at any time by simply emailing us on support@olareve.com
If you have any questions regarding the information outlined in this policy, please email us at support@olareve.com.